The Sloovi website located at https://sloovi.com/ is a copyrighted work belonging to
Sloovi. These Terms of Services are a legal agreement between the user (”you”, or
“your”) and Sloovi (”We”, “Sloovi”, or “us”) and regulate the access and usage of
Sloovi’s website, applications, and any other services offered by Sloovi.
BEFORE USING OUR WEBSITE AND APPLICATIONS, PLEASE READ THROUGH
THESE TERMS OF SERVICE CAREFULLY, BECAUSE USING THIS SITE INDICATES
YOU HAVE READ AND AGREED TO THESE TERMS. YOU ARE NOT ALLOWED TO
USE THIS SITE AND APPLICATIONS IF YOU DO NOT AGREE TO THESE TERMS.
We may revise these Terms of Services from time to time and the last updated terms
will be updated on the website. The revised Terms will supersede all the previous terms.
It is your responsibility to check for updates frequently and stay informed on all the
changes we make to these terms. By clicking on the “Signing up” button, you agree to
accept those modifications.
You may not access the Sloovi if you are our direct competition and if you have not
obtained prior written permission from us. Also, you are not permitted to use Sloovi, if
your intention is to monitor the performance, and functionality or to analyze the features
of Sloovi for competitive purposes.
1. Data Usage
“Data” refers to any content stored or shared via Sloovi by or at the behest of you or
your end-users. It may include messages you share, files you upload, comments you
share on the files, and any message you upload to Sloovi.
In order to achieve the fullest results out of Sloovi, you must connect third-party email
accounts to Sloovi, and we may require you to give us permission and certain rights to
access your data. For instance, with the permission you are providing, Sloovi may access your email accounts to allow you to send emails via Sloovi and check the
responses to the emails you sent. You are the owner of your data and Sloovi does not
hold any ownership of your data.
Sloovi store, share, and copy the Data in order to exhibit the Data to you and the other
user(s) from your team when they search for that specific Data and also keeps a backup
to prevent any data loss. Your agreement to this Terms of Services grants us the rights
required to do so and only for the purpose of providing the services and not for any
This agreement also grants us the permission to use any other third-party service
providers for the management and administration of Sloovi and the rights that are
extended towards Sloovi are extended towards the third-party services as well in order
to provide the deemed services for you.
As a user, you are responsible for your conduct, content, and communications with
others while using Sloovi. For instance, it’s your duty to make sure that you verify all the
breach or violation of any other's rights. You will take sole responsibility for the
compliance of your users in agreement to these Terms and will make efforts to avoid
unauthorized access to Sloovi, and report us immediately on any unauthorized access
or use of Sloovi.
Sloovi verifies and validates all the emails uploaded by the users in order to offer topquality deliverability for our users and any emails deemed as invalid will be blocked by
us. You will not be able to send out the emails to the blocked addresses via Sloovi. In
order to offer secured services to our customers, Sloovi checks the data regarding the
Sloovi runs through the internal email validation on every email imported automatically
or entered manually to the Sloovi application by the user to provide secured services to
the users. By agreeing to these Terms you permit Sloovi to monitor any data on the
Sloovi and that Sloovi is not responsible for Your Data's accuracy, completeness,
appropriateness, safety, or legality.
2. Your privacy and data sharing
All Data you share on Sloovi is only visible to you unless you mention otherwise.
However, if you prefer, Sloovi allows you to share the Data with others. If you prefer to
share your Data with others, you will be solely responsible for what others do with the
Data and Sloovi will not be responsible for the Data you share with the other users.
Sloovi’s Customer Success and Customer Support teams are exceptions to this rule.
Your permission to access your account is automatically given to those who are working
on your case when you contact them via email or Live Chat. As long as you explicitly
state that you don't give that permission and acknowledge that limited support may be
provided to you.
We will maintain administrative, physical, and technical safeguards to protect Your Data.
There is no guarantee that Your Data will be protected against loss, theft, misuse,
unauthorized access, disclosure, alteration, or destruction. You agree that it is your
responsibility to employ an encrypted connection for all your Data while transferring
them to Sloovi and keep backup copies of your Data. You are responsible for the safety
of your password and We recommend you restrict access to your computers and other
devices and log out of Sloovi as soon as you complete using our services.
There may be circumstances where you may have to contribute data, materials, or
information to the Sloovi website and the data may not be completely private and data
may be accessed by the other users who visit the Sloovi website. For example, the data
you enter while using the chat on the Sloovi website. We collectively call this “User
Content”. You should know that any User Content posted by you on the Sloovi website
is not confidential. You grant us unrestricted permission to use, procreate, distribute,
share and exhibit the User Content. You may be liable for the User Content you post on
the Sloovi website. If you discover any infringement, abusive or objectionable User
Content on the Sloovi website, please intimate us at email@example.com. We will
probe into the matter and take the appropriate action.
3. General instructions to follow while using Sloovi
While you are using Sloovi Services, you are restricted from carrying out the following
(i) Making copies, altering, creating derivative works, disseminating, disclosing, selling,
or offering for sale any part of the Sloovi website or applications;
(ii) Using any automated system to access the Sloovi website or applications that send
more requests to the Sloovi servers than a human can reasonably produce using a conventional online web browser (except spiders that may crawl and copy the content
from Sloovi for the sole purpose of creating publicly available searchable indices of the
materials, not caches or archives of such materials);
(iii) transferring spam, illegal or unsolicited email through the Sloovi website or
(iv) deciphering any transmissions to or from servers running the Sloovi website or
applications, interfering with, compromising the integrity, or compromising the security of
(v)Taking actions that may disproportionately burden our infrastructure or impose an
unreasonable load upon it;
(vi) Uploading invalid data, viruses, worms, or other software agents;
(vii) Using the website or application to collect or harvest any personally identifiable
(viii) Falsifying your affiliation with another person or entity, misrepresenting your
affiliation with someone or something, concealing your identity, or trying to conceal your
(ix) Intruding with the efficient working of the Sloovi website or application;
(x) Using any technology to access the internal content of the Sloovi website or
(xi) Bypassing the measures we may use to prevent or restrict access to the Site
Services, including without limitation features that prohibit or restrict the use or copying
of any content in the Site or Service.
(xii) Sloovi reserves the right to use your name or your organization’s name as an
example to market or promote our website. If you do not wish to be used as a reference
for Sloovi’s promotions, you can drop a request email to firstname.lastname@example.org.
Your access to the Sloovi website or application may be terminated or suspended by
Sloovi for any reason, including if we determine, in our sole discretion, that you have
violated these Terms. Listed down are some of the reasons Sloovi may terminate your
access or usage to the website or applications:
(i) Making unauthoritarian attempts to gain access to the Site or Services, or assisting
others in making such attempts,
(ii) Incapacitating any features that monitor the safety of the Sloovi website or
(iii) Infringing intellectual property rights of Sloovi or a third party
(iv) Upon request of law enforcement or government agencies.
4. Warranty Disclaimer
You are using the Sloovi content and services at your sole risk. We provide the services
and the service content on an "as is" and "as available" basis. Sloovi does not
guarantee the accuracy, wholeness, or benefits of the services and service content. The
users are accessing the services and the service content at their own risk. Sloovi is not
responsible for any risk or damage obtained to your computer or other devices or loss of
data while accessing the Sloovi services or service content. Whether oral or written, we
never shared any warranty advice or information with you.
5. Your rights and responsibilities
All the content, images, and illustrations posted on the Sloovi website may be protected
by the intellectual property rights of Sloovi. You are restricted from copying, uploading,
downloading, or sharing any content unless you have written consent from us.
You are responsible for managing and safeguarding all of your Data and we are not
responsible for any damage, loss, or corruption of your Data while using Sloovi. If any
details regarding your account change, you must inform us immediately and keep your
account updated at all times.
You will always stay clear of all the activities that would cause Sloovi to breach any of
these terms and regulations and you accept that you will compensate Sloovi for any
chargebacks, penalties, or fines incurred by Sloovi for your failure to agree with these
You may not use Sloovi if you are sending out spam emails. If you were to breach the
term and send out spam emails to your users and were held accountable for the act,
Sloovi will not be liable for the act. We are passing on the liability for any spam or other
lawsuits that could occur as a result of your activity while using the Sloovi services to
You also agree to, accept and agree that;
1. You may not use Sloovi to send out emails or make calls that were restricted and
marked as unsolicited under the CAN-SPAM Act, 2003, Telephone Consumer
Protection Act (TCPA), the Federal Trade Commission’s National Do Not Call
Registry, telemarketing regulations, and State and Federal laws monitoring your
emails and calls. You may be prohibited to access certain features of Sloovi such as
the predictive dialer or power dialer and we recommend you check the permission
in your jurisdiction prior to using Sloovi Outreach.
2. You agree that you are the individual sender of the Spam emails and Sloovi has no
part in it.
3. You agree to use Sloovi only for the lawful reasons
4. You will not exploit any third-party email lists to send out mass unsolicited
commercial emails (that were restricted under the “CAN-SPAM ACT, 2003) in
connection with Sloovi.
5. You also accept the fact that all the emails you send using Sloovi will reach the
intended recipients’ inboxes.
6. You will accurately and in a non-deceitful manner represent your company, product,
or services in the ‘from’ line of the emails you send from Sloovi.
7. You will not include any deceptive or misleading messages of your services in the
‘subject’ line or the overall message of your email content.
8. If requested, without any hesitation, you will provide the physical address of your
company in the messages you send.
9. You will not knowingly or unknowingly host content, images, or other documents
that will infringe the intellectual property of others. It includes copyright, registered,
and patented content.
10. You agree to accept that your employees, representatives, consultants, and users
follow the applicable state, federal, local, or international laws concerning the
privacy of conversations they hold with their users, especially when recording
telephonic calls or video chats.
Sloovi services, as a whole or a part, is available for use and you should make the
payment to avail of the services. In order to purchase the services, you should choose a
payment plan and provide your credit card or other payment details to Sloovi. We may
prompt you to prepay for the services you purchase from us or release you the invoices
for payment after your purchase of the services.
If your usage of Sloovi exceeds the usage limitations mentioned in the plan you have
chosen, or if you weren’t invoiced for the services you purchase, or if you have any due
payments pending on your account, Sloovi holds the right to charge such fees. You
confirm and warrant to Sloovi that all the payment information you shared with Sloovi is
accurate and valid and you permit us to use the payment means to purchase and use
Sloovi. At all times, you will keep your payment and account information updated. You
also accept to pay Sloovi the amount mentioned in the pricing plan in agreement with
You also grant permission to Sloovi to charge in advance of receipt of any Services on a
regular period on their chosen payment mode until you terminate your account. If you
dispute any of the charges, you should inform Sloovi in the form of written
Sloovi reserves the right to change the prices of the plans and as a user, you should
check the website for any changes and updates in the pricing. Your continued usage of
the Services even after the price change becomes effective represents that you agree
to pay the changed amount. Sloovi holds the right to terminate your account for the
failure of your payment plan on a timely basis.
All fees you pay towards Sloovi are non-refundable and excluded State, Federal, local
or international taxes. As a user, you are responsible to pay all taxes and government
charges, and attorney fees incurred towards your late payments.
7. Cancellation and termination of your account
Whether you have chosen a monthly or annual plan, all subscriptions will be autorenewed on the scheduled renewal date unless you have requested for cancellation
prior to the account renewal date. You are not held by any bonds or contracts when
using Sloovi and you can cancel your account any time you want in accordance with the
terms and procedures mentioned in this agreement. There will be no refunds or credits
for partial months of service, downgrade/upgrade of the services, or refund for unused
Sloovi reserves the right to,
(i) Change or temporarily or permanently terminate the Sloovi services. Sloovi shall not
be liable to you or any other third parties to compensate for the temporary or permanent
termination of the Services.
(ii) If we believe that you have violated any part of these terms, Sloovi may refuse any
or all of our Services, terminate your account or remove any or all of your content from
Sloovi. All of your content will be removed permanently from Sloovi upon the termination
of your account.
8. Limitation of Liability
IN NO CIRCUMSTANCES OR EVENTS WILL SLOOVI OR ITS AFFILIATES,
REPRESENTATIVES, SUBSIDIARIES, OR AGENTS BE ACCOUNTABLE OR LIABLE
TO YOU OR ANY OTHER PARTIES FOR ANY DAMAGES ARISING DIRECTLY,
INDIRECTLY OR CONSEQUENTIALLY OUT OF OR RELATED TO YOUR USE OF
THIS SITE OR APPLICATION(S) OR ANY OTHER HYPERLINKED SITE. SLOOVI
WILL IN NO WAY BE ACCOUNTABLE FOR THE LOST PROFITS, LOST SALES OR
BUSINESS, LOSS OR BREACH OF DATA, BUSINESS INTERRUPTION, LOSS OF
PROGRAMS, OR LOSS OF OTHER DATA IN YOUR SYSTEM.
FOR ANY DIRECT DAMAGES, COSTS, LOSSES, OR LIABILITIES IN EXCESS OF
THE FEES ACTUALLY PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE
EVENT GIVING RISE TO YOUR CLAIM OR, IF NO FEES APPLY, ONE HUNDRED
DOLLARS ($100) U.S.DOLLARS. THE PROVISIONS OF THIS SECTION ALLOCATE
THE RISKS UNDER THESE TERMS AND THE PARTIES HAVE RELIED ON THESE
LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THESE TERMS.
You shall defend, indemnify, and hold inoffensive the Sloovi parties from any claims
linked to losses, liability, damages, and/or attorney or legal costs arising from any
breach of these terms, or inappropriate usage of our services, or the infringement of
intellectual properties, or invasion of privacies or issues arising out of the violation of
any laws including CAN-SPAM ACT, Telemarketing Regulations Protection Act, State,
and Federal laws.